Refund policy

At AZ Cloths, we want you to be happy with your purchase. If you are not completely satisfied, you may request a return or refund under the following conditions.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return, the product must be:

Unused and unwashed
In its original condition
With all original tags and packaging intact

Products that do not meet these conditions may not be accepted for return.

Non-Returnable Items

Certain items may not be eligible for return, including:

Items purchased during special promotions or clearance sales
Products that have been worn, washed, or damaged by the customer

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.

Exchanges

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will assist you with a replacement or exchange if applicable.